Shipping Policy
Mission-critical delivery. Fast, secure, and reliable shipping to get your military gear to you with precision timing.
Last updated: January 2024
UK Shipping Options
Free Standard Shipping
Delivery Time
3-5 working days
Minimum Order
£50.00
Tracking
Yes, via email & SMS
Standard Delivery
£4.99Express Delivery
£9.99International Shipping
We proudly ship our military heritage worldwide to serve our global military community.
Europe
Standard International
Express International
Rest of World
Standard Worldwide
Express Worldwide
International Customers Note
Customs duties, taxes, and fees may apply and are the responsibility of the recipient. Delivery times may vary due to customs processing.
Processing & Handling
Standard Orders
- Processed within 1-2 business days
- Packed with military precision
- Quality checked before dispatch
- Tracking details sent via email
Custom Orders
- Processing time: 5-10 business days
- Design approval required before production
- Rush orders available (additional cost)
- Updates provided throughout process
Military Addresses & BFPO
We proudly support serving personnel with special delivery options for military addresses.
BFPO Addresses
- Free shipping to BFPO addresses
- Standard processing time: 2-3 days
- Delivery time: 7-21 days (varies by location)
- No customs charges on BFPO deliveries
Base Addresses
- Special handling for military bases
- Security clearance requirements noted
- Alternative contact details requested
- Flexible delivery arrangements
Serving Personnel: Contact us for special delivery arrangements or if you have specific requirements for your location.
Delivery Information
What to Expect
- Email confirmation when your order is dispatched
- Tracking number provided for all shipments
- SMS updates for UK deliveries (optional)
- Safe place delivery options available
- Re-delivery options if you're not home
Delivery Attempts
Our couriers will attempt delivery up to 3 times. If unsuccessful, packages will be held at the local depot for 7-10 days before being returned to us.
Address Accuracy
Please ensure your delivery address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect address information.
Shipping Questions?
Our logistics team is here to help with any shipping questions or special requirements.
For order tracking, please have your order number ready. You can also track your order online using the link provided in your dispatch email.